One Source POS, Inc., based in Frankfort, Illinois, is a merchant services provider specializing in credit card processing solutions for businesses of all sizes. Their services encompass point-of-sale (POS) systems, PIN-based debit processing, gift and loyalty card programs, check processing services, electronic check acceptance, e-commerce solutions, and support for petroleum service stations.
Pros of Partnering with One Source POS, Inc.:
- User-Friendly Systems: Clients frequently praise the company's POS systems for their ease of use. For instance, Jeffery Fowler mentioned, "I am extremely satisfied with the services provided by ONE SOURCE POS INC. The POS system is user-friendly and has helped me manage my business effectively."
- Enhanced Business Efficiency: Many customers have noted improvements in their business operations after implementing One Source's solutions. Annabelle Schweinitz shared, "The POS system offered by ONE SOURCE POS INC is great! It has helped streamline my business operations and improve efficiency."
- Responsive Customer Support: The company's commitment to customer service is evident from feedback highlighting their supportive and responsive team. Ashok Srivastava stated, "The team at ONE SOURCE POS INC has been very helpful and responsive. I highly recommend their services."
Cons to Consider:
- Limited Advanced Features: Some users have pointed out that while the POS systems meet basic needs, they may lack certain advanced functionalities. Laurie Warden noted, "The POS system from ONE SOURCE POS INC is average. It has the basic features required for my business, but it lacks some advanced functionalities."
- Potential for Inconsistent Updates: A few clients have expressed concerns about the frequency of system updates and the introduction of new features, suggesting a need for more regular enhancements to keep up with industry standards.
Employee Perspectives:
Employee reviews provide additional insight into the company's operations. On Glassdoor, One Source has an overall rating of 3.7 out of 5, based on 10 reviews. Employees have highlighted the friendly work environment and opportunities for learning. One review states, "Great place to work, friendly environment, and supportive management."
However, some employees have mentioned areas for improvement, such as the need for more structured training programs and clearer communication channels within the organization.
Conclusion:
One Source POS, Inc. offers a range of merchant services that have been beneficial for many businesses, particularly in enhancing operational efficiency and providing responsive customer support. Prospective clients should assess their specific needs, especially regarding advanced system features, to ensure a good fit. Employee feedback suggests a positive work environment with opportunities for growth, though there is room for improvement in training and communication.