Purely Gourmet is an Australian family-owned company that specializes in gourmet food hampers, corporate gifting, and locally made products. Known for their diverse range of beautifully packaged gift hampers, they cater to a wide variety of occasions—from birthdays to corporate events, and even sympathy gifts. The company's ethos revolves around supporting local Australian producers, ensuring that their hampers not only deliver quality but also highlight the best of Australia’s culinary offerings.
Their website offers a seamless shopping experience, with well-categorized options ranging from alcohol hampers to pamper hampers, and everything in between. Whether you're seeking a luxurious self-care hamper or a fun food-focused basket, there's something for everyone.
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Pros of Becoming a Member of Purely Gourmet
- Exceptional Customer Service: One of the most frequently mentioned aspects of Purely Gourmet is their standout customer service. Many customers have shared positive experiences regarding the company’s quick response times and ability to solve problems efficiently. For instance, a customer commented, “Josh was fantastic when I called him. He had my hamper delivered within 2 days and it was absolutely perfect”. This high level of care adds a personal touch that many large gifting companies often lack.
- Wide Range of Hampers for Different Occasions: Purely Gourmet’s product selection is vast. Whether you're looking for a celebratory gift or something to show sympathy, there's an option that fits the bill. They offer same-day delivery in Melbourne, making them an excellent choice for last-minute gift ideas.
- Locally Sourced Products: One of the standout features of Purely Gourmet is their focus on Australian-made products. By prioritizing local goods, they not only ensure freshness but also support small Australian businesses, which is an attractive option for ethically conscious consumers.
- Ease of Ordering and Fast Delivery: The website is easy to navigate, and customers have praised how simple the ordering process is, particularly when it comes to urgent orders. One customer said, “Ease of ordering was perfect... Order arrived 12.30pm next day, and the recipient was delighted with the hamper and its contents”.
Cons of Becoming a Member of Purely Gourmet
- Price Point: While the quality of the products is generally high, some customers have mentioned that the prices can be on the steeper side compared to other gourmet hamper providers. This might be due to the fact that they focus on premium products, but it’s something to keep in mind if you're budget-conscious.
- Limited Customization: While the range of hampers is extensive, there appears to be limited ability to customize hampers, especially for more specific or niche needs. This could be a drawback for those who prefer a more personalized gifting experience.
- Delivery Limitations Outside Major Cities: Although their same-day delivery in Melbourne is praised, delivery times to more remote or rural areas may take longer, which might not suit all customers depending on where they are located.
What Customers Are Saying
Overall, feedback from Purely Gourmet’s customers is overwhelmingly positive. One review highlighted their responsiveness, stating, “I made a mistake in the delivery address, rang Josh, and it was all fixed in 30 minutes. The next day delivery went very smoothly”. Another customer commented on the quality of the gifts, mentioning, “Presentation and contents were amazing – many thanks, and will order with you again”.
For corporate clients, Purely Gourmet has become a trusted partner for creating bespoke gifting solutions. Their corporate hampers have received praise for their attention to detail, leaving a lasting impression on both corporate clients and their recipients..
Final Thoughts
Purely Gourmet stands out as a premium option in the Australian gifting market. With a commitment to quality and local sourcing, it appeals to those looking for elegant, thoughtful gifts. While the prices may be higher than some competitors, the level of service and quality of products justify the cost for many customers. If you're looking for an easy-to-navigate, high-end gifting service that supports local producers, Purely Gourmet is an excellent choice. However, be mindful of budget considerations and the potential for limited customization.
In summary, Purely Gourmet is a strong contender for anyone seeking high-quality, beautifully presented gift hampers, especially when customer service and local sourcing are top priorities.